Conduct Business  with good faith and integrity while acting in the best interest of the client, providing service with utmost confidentiality, highest standards and professional approach, ensuring a clear understanding of risk exposure and relevant insurance solutions.

Obtain with Dedication  the best protection and the most economical solutions available locally and internationally for our client after conducting an overall and in-depth risk management study of his insurance needs assisting him to make a well-informed decision.

Improve General Public Awareness  and knowledge of the benefits of insurance and its impact on their wealth and overall well-being.

Train and Empower our employees to best serve our clients while maintaining the best interest of the company, its values and ethics.

Strive in Developing our products and value-added services by monitoring market and customer demands, and company quality indicators.

UPI Brokerage strives to be the leading name associated with excellence in Kuwait & beyond.

• Integrity: UPI Brokers believes that trust is the foundation of its business and it will thereby maintain integrity in its professional practice by dealing honestly with the clients and community;
• Customer Services: UPI Brokers clients are the center of its business and it will therefore create a transparent atmosphere that allows free communication and leads to a long term relationship;
• Staff Teamwork: UPI Brokers staff is its greatest asset and an environment of teamwork is essential in sustaining employee excellence and achieving shared goals, ideas and contributions;
• Innovation and Excellence: UPI Brokers will contribute to the Kuwaiti community through understanding the community’s requirements and concerns and providing high quality, added-value products, and services;
• Employee Skills and Entrepreneurship: UPI Brokers encourages initiative from all levels of its staff and will aim to achieve managerial, technological and operational excellence through investment in human resources;
• Accountability: UPI Brokers believes in granting its employees with the authorities and resources required to achieve their objectives, while holding them accountable and rewarding them for their individual and team accomplishments;
• Flexibility: UPI Brokers will ensure that its organizational structure, products and services will be flexible and will adapt and cope with changes in the domestic, insurance and insurance brokers market.
• Compliance: UPI Brokers will maintain close collaboration with the Kuwaiti regulatory bodies, primarily Ministry of Commerce & Industry, by providing cooperation and ensuring compliance with the current insurance laws and regulations.